Hemp FAQs

Our favourite question! Firstly, because we have science and years of experience behind our product. We have spent years determining the best hemp plant cultivars and there is considerable university-led clinical research conducted with our extract, so that you can be confident we know the precise amount of our product to take each day. We have stringent product quality control from the farm to your doorstep, and every product is tested at independent laboratories to ensure purity and consistency. Lastly, our product is concentrated – you get many more ‘mgs per mL’, and you also get so much more than just Hemp on its own.

Yes, it is legal to buy and sell hemp oil in the UK, providing it contains less than 0.2% T H C. Hemp plants naturally contain very low levels of T H C (less than 0.3%), furthermore, all ElleVance products are laboratory tested so we can provide effective oils that adhere to UK restrictions. Read More here…

Hemp is not a mystery substance. Despite its reputation as a cure-all, there is hard science behind how and why it works. Read More Here…

Hemp oil is available in many shapes and forms, and it can be challenging to know which ones are the most effective. The type of product you need is likely to vary depending on its primary purpose and your personal preference… Read More

Hemp products vary significantly and you can not assume that one works as well as the next. There are two types of products on the market today read more…

Read More here….

It can be unclear how to compare how much active ingredient is in different Hemp products. After all, we are all looking for value for money, and we want to know the amount we are buying per £.

All products should tell you how many milligrams (mg) of active hemp they contain, preferably both per mL and per bottle. Then you can then divide the price by this to get the £/mg of product and to gauge the strength of the product.

But beware, one Hemp product does not have the same effect as the next due to read more…

Over time, it has become clear to scientists that different cannabinoids and terpenes have different and often synergistic effects on different biological pathways in the body, including the endocannabinoid system. For example, Hemp is known to modulate certain pathways, but that is only a part of the answer. So in the 1990s’, scientists introduced the concept of the ‘entourage effect’ to explain how the combination of cannabinoids and terpenes found in a broad-spectrum extract from the hemp plant can have a multitude of different effects – on many more cellular components of the body and brain than a single isolated cannabinoid like Hemp.

No. To be sold legally, hemp products must contain ‘non-detectable’ levels of T H C. T H C , is the chemical that causes the psychoactive effect of feeling high.

Read more…

The quality of a hemp plant for use as a supplement all starts with having a high-quality cultivar that produces an attractive set of biologically active compounds. A high-quality hemp cultivar will have been bred over many years to produce the best strength and other beneficial cannabinoids required. It will also produce a range of beneficial terpenes. These terpenes give the hemp its characteristic ‘hempy’ smell and taste – something you should seek out when looking for in a high-quality product. The best hemp will be cloned and grown from the same cultivar harvest after harvest, to maintain the quality of the finished product year after year.

The plants should be grown in a pure and consistent environment, preferably at the same farm location. It’s important to know changes in the farming environment do not affect the profile of cannabinoids and terpenes. We also want to ensure the absence of contaminants, such as heavy metals and pesticides in the plant material. All of which should be confirmed by laboratory testing at every stage in the farming and production process.

Our products are derived from the same hemp extract as used by ElleVet Sciences – one of the leading hemp companies in the US today. Our all-natural hemp is grown at our pesticide-free farm in Colorado, and the products are made in the USA. We complete the production process at our facility in Devon.

No – Hemp plants can differ significantly based on the relative amounts and mix of different phytocannabinoids and flavonoids that they naturally produce. These different hemp plants are called cultivars. Read More Here…

Our hemp is grown without pesticides, and we blend with organic sesame seed oil.  Our capsules are made with a vegan outer case.

Terpenes do smell – and ElleVance is rich in the most important terpenes that are crucial to its effectiveness. This gives our products their ‘hempy’ flavour that people describe as peppery or earthy. Our years of experience have proven that our terpenes are needed to give you COMPLETE support. If you are concerned about the taste, then we recommend you buy our ElleVance Complete Plus capsules.

Our peanut flavoured hemp Bites are made from our whole-plant extract in sesame oil, with added glucosamine and chondroitin, all blended into a low-calorie soft biscuit. Our studies have demonstrated that this formulation is absorbed quickly to help with long term mobility support. Our Bites are powerful, but the taste is not for everyone, and we recommend you try ElleVance Complete Plus capsules if this is a concern.

Ellevance Hemp goes to work quickly. For situational needs such as acute aches, sleep support and stress relief, customers have seen rapid response in as little as 45 minutes. For optimum long term support, many customers find peak response happens after 48 hours to a week of regular use. In some cases, the dose can be adjusted to improve this response. Please call Ellevance if you have any questions (go to Contact).

At present these are no authorised veterinary Hemp products available in the UK.  Therefore, to maintain the availability of Hemp to animal owners, Veterinarians may prescribe Hemp in accordance with the Veterinary Medicines Regulations under the prescribing cascade. This means that in the absence of an authorised veterinary medicinal product, human hemp products are the most likely source of hemp for pets.

To comply with the requirements of the Veterinary Medicines Regulations, pets can only be given a Hemp product if prescribed and administered under veterinary guidance.

Please refer to the dosing guidelines shown in the Shop section and on the product label. Our dosing recommendations are based on the weight of the recipient, and we target a maximum dose of 2mg/Kg once daily for situational use and 1mg/Kg twice a day for maintenance use.

Yes, some users find remaining on the higher first week loading dose gives them the ongoing support they need. Others may find that they need a boost before/after a big day – and in these cases, you can double the dose for a short period.

This is called a loading dose. We have found that this higher dose speeds up the bodies response by rapidly increasing the levels in the body. For many customers, it is possible to then lower the dose and maintain the same effectiveness, so your product will last as long as possible.

Don’t worry, resume as soon as possible. We recommend twice a day dosing because the body naturally breaks down Hemp over a few hours and so twice a day dosing is necessary to maintain the right levels needed for support over time.

We believe in comprehensive testing of our product at all stages of production and for the finished product. We test to ensure every product has the required profile of cannabinoids and terpenes. We also test the purity of all our products to confirm there are no contaminants such as pesticides or heavy metals. Our products are all tested at accredited third party laboratories.

All our hemp extracts are blended with sesame oil to allow us to provide the same potency with every product. Our products are also manufactured at a facility that also processes peanuts. Our simplest products are ElleVance Complete hemp oil and ElleVance Complete Plus capsules. If allergies or food sensitivity is a concern, we would recommend either of these products rather than our peanut flavoured ElleVance Hemp Bites. For more information about our ingredients, please refer to the Products page or product label.

There are no Hemp products currently registered as veterinary medicines in the UK. In this instance, your veterinarian can apply a provision in the Veterinary Medicines Regulations that allows them to non-licensed products if that is in your pets’ best interest.

To fulfil the requirements of the Veterinary Medicines Regulations, the use of CBD must be prescribed and administered under veterinary guidance.

Unopened products can be returned within 30 days of purchase for a full refund.

We ship to all domestic and commercial addresses in the UK. We also ship to most countries across Europe. Please contact us to enquire whether we ship to your country outside the UK.

England, Wales and Scotland

(excluding Scottish Highlands and outlying Islands)
We understand the importance of getting the product to you quickly and therefore have partnered with DPD to allow us to offer next day delivery on orders placed before 12noon (UK time).

We offer free shipping to retail customers in this region. Please provide an email address and phone number when you place your order to ensure DPD can send you updates and coordinate your delivery directly with you.

Northern Ireland, Scottish Highlands and outlying Islands

We use the Royal Mail to offer free shipping to these other locations and can be expected to take from 3 to 5 days. If you would like a faster and/or a tracked shipping service, please call us for more information about the rates charged for this.

England, Wales and Scotland

(excluding Scottish Highlands and outlying Islands)
If you are a first-time wholesale customer who would like to stock our products, please contact us to learn more about our wholesale pricing and to register as a wholesale customer.

We have partnered with DPD to allow us to offer next day delivery for orders placed before 12 noon (UK time).

We offer free shipping for shipping to wholesale customers in this region for all orders of over £250. Please provide an email address and phone number when you place your order to ensure DPD can send you updates and coordinate your delivery directly with you

Northern Ireland, Scottish Highlands and outlying Islands

If you are a first-time wholesale customer who would like to stock our products, please contact us to learn more about our wholesale pricing and to register as a wholesale customer.

We use the Royal Mail to offer free shipping for all orders of over £250 to these locations and this can be expected to take from 3 to 5 days. If you would like faster and/or a tracked shipping service, please call us for more information about the rates we charge.

Retail Customers

European countries

We use the Royal Mail to offer free shipping to other European countries. This can be expected to take from 3 to 5 days. If you would like a faster and/or a tracked shipping service, please call us for more information about the rates charged for this.

We are unable to ship to Germany, Denmark, Finland, Slovakia or Malta at this time.

Outside Europe

Please email us at [email protected] or call us on +44 (0) 1271 817 500.

Wholesale Customers

European countries

If you are a first-time wholesale customer who would like to stock our products, please contact us to learn more about our wholesale pricing and to register as a wholesale customer.

We use the Royal Mail to offer free shipping to other European countries and this can be expected to take from 3 to 5 days. If you would like faster and/or a tracked shipping service, please call us for more information about the rates we charge.

We are unable to ship to Germany, Denmark, Finland, Slovakia or Malta at this time.

Outside Europe

Please email us at [email protected] or call us on +44 (0) 1271 817 500.